Online ED treatment, explained: what to expect from a legitimate telehealth visit
Not every site selling ED medication is a real telehealth practice. Here's what a legitimate online visit looks like — and the red flags that should make you close the tab.
Telehealth made ED treatment radically more accessible, but it also created room for cut-rate operations that hand out prescriptions without a real medical review. Here's what a legitimate online ED visit should look like — and what should make you walk away.
What a real intake covers
A proper intake is not a one-screen form. At a minimum, a US-licensed provider should be reviewing:
- Cardiovascular history — heart attack, stroke, chest pain, arrhythmia.
- Current medications, with explicit screening for nitrates and alpha-blockers.
- Blood pressure, both treated and untreated.
- Diabetes, kidney function, and liver function.
- Allergies and prior reactions to ED medications.
- Vision and hearing changes.
What should happen after you submit
- A US-licensed provider reviews your intake — not just an algorithm.
- If anything is unclear, the provider follows up by message or video.
- If treatment is appropriate, the provider writes a prescription matched to your history.
- The prescription is filled by a state-licensed pharmacy and shipped discreetly.
- You can reach a provider for follow-up questions without paying again.
Red flags
- No medical questions, or questions you can answer without reading.
- No way to identify the prescribing provider or pharmacy.
- Prices that are dramatically lower than the rest of the market.
- Pressure to buy a large supply up front before any provider review.
- No mention of which states the service is or isn't available in.
How Solved works
Solved's intake takes about five minutes. It's reviewed by US-licensed providers who can decline, request more information, or recommend an alternative formulation. Prescriptions are filled by state-licensed compounding pharmacies and shipped in plain packaging. You can start your intake any time without entering payment information.
Frequently asked
- Do I need to see a doctor in person?
- Not for most cases of uncomplicated ED. A thorough online intake reviewed by a licensed provider is appropriate first-line care. Your provider will refer you for in-person evaluation if anything in your intake warrants it.
- Is online ED treatment covered by insurance?
- Most online ED services, including Solved, operate cash-pay because compounded medications and telehealth visits often aren't covered. You can request a superbill if your plan offers out-of-network reimbursement.
Start with a free online intake
Five minutes, no payment up front. A US-licensed provider reviews every submission and only writes a prescription if Solved is right for you.
This article is general health information, not medical advice. Talk to a licensed provider about your individual situation.